Happy and Friendly: Greets everyone with a welcoming statement and smile. Strives to be a part of that coveted “third place in peoples’ lives.”
Communication skills: Speaks and writes clearly and articulately, having a good grasp of the English language. Lets others speak, and seeks to understand their viewpoints.
Drive: Possesses a strong willingness to work hard and long hours relentlessly pursuing improvements, soliciting feedback, adjusting for greater performance, and hitting metrics!
High standards: Expects personal and team performance to be the best. Researches as needed to stay on top of latest industry standards and practices.
Teamwork: Reaches out to peers and cooperates with supervisors to establish an overall collaborative working relationship. “Checks his/her ego at the door…”
Calm Under Pressure: Maintains stable performance, even when under heavy pressure and stress working with many clients and personalities at once.
Worldly: Enjoys learning about a wide variety of subjects, talking to people about their experiences and learning from them. Able to relate to many different kinds of people.
Flexibility/Adaptability: Adjusts quickly to changing priorities and conditions. Copes effectively with complexity and change.
Emotional Intelligence/Stamina: Adept at adjusting to people’s moods and personalities, and be “at your best” with each client for an entire day.